Statement about the manner of collecting personal data of hotel customersWe collect the aforementioned personal data directly from you during the room booking procedure, arrival, check out, payment, during the use of hotel services (restaurants, services, entertainment), participate in evaluation questionnaires, when you subscribe for the hotel newsletter, as well as when you submit any form of written or electronic registration, either in the context of the room rental agreement concluded between us, or when you express interest and provide your explicit consent). Furthermore, we also collect information from third parties, namely travel agencies, tourist operators, electronic and internet reservation systems. We state that your personal data, in the context of a strictly controlled and safe procedure, is fully secured and do not constitute and may not be exploited or sold to third parties. Such data is collected and used only for the purposes described in our statement hereunder.
Statement for the processing of personal data of hotel customersYour collected personal data is used:
Statement for the legality of the processing of personal data
Collecting and processing the mandatory personal data carried out during your stay at the hotel, as well as providing any service to you, is based on the customer and hotel relationship, according with the legislative and regulative provisions in force, as well as the room rental agreement concluded between us and the provision of services. The collection and processing of the optional personal data conducted for commercial reasons is based on your written consent for the aforementioned purposes and therefore similarly no legality issues exist for their processing since each customer has already been sufficiently informed. Any further collection and processing of personal data is lawful if it is imposed for general vested interest purposes or in order to harmonize our operation with the National or EU legislation.
Statement for the period of keeping the personal dataWe will keep and process your Personal Data for the purposes mentioned above only for as long as it is necessary based on agreement or based on the legislation in force. To determine the suitable period of keeping the data we also take into consideration the size, the nature and the sensitivity of personal data, as well as the time periods for which it may be necessary to keep the data to deal with any requests / disputes / controls and to protect our lawful rights in the case of any claims.
Statement of personal data protection ensuring security and privacy aspectsThe personal and sensitive personal data provided by customers are stored in computer systems that provide sufficient data security and privacy and are only used by authorized personnel’s in order to achieve the maximum possible protection of the data recorded in the modern digital environment. The security and privacy of all data is strengthened by the use of organizational and technical security measures.
CookiesAbout Cookies Cookies are very small text files placed on your computer by a web server when you view some sites online (not all web sites place cookies). They’re used to store data about you and your preferences so that a web server doesn’t have to repeatedly request this information, potentially slowing down load time. Cookies are commonly used to store personal registration data like your name, your address, the contents of a shopping cart, your preferred layout for a web page, what map you might be looking at, and so on. Cookies make it easy for web servers to personalize information to fit your specific needs and preferences when you’re visiting a web site. To learn more about cookies and how to manage them, visit http://aboutcookies.org/. You can set your browser to refuse all cookies or to indicate when a cookie is being sent, however some website features or services may not function properly without cookies. Please refer to the following links to learn how to disable cookies in your browser: How to enable or disable Cookies – Mozilla Firefox How to enable or disable Cookies – Google Chrome How to enable or disable Cookies – Internet Explorer How to enable or disable Cookies – Edge Browser How to enable or disable cookies – Safari
The below list details the cookies used in our website.
|_ga||Analytics||2 years||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.|
|_gat_gtag_UA_138866332_4||1 minute||This cookie is set by Google and is used to distinguish users.|
|_gid||Analytics||1 day||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.|
|CONSENT||16 years 5 months 2 days 14 hours 15 minutes||These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.|
|cookielawinfo-checkbox-advertisement||1 year||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Advertisement”.|
|cookielawinfo-checkbox-analytics||1 year||This cookies is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category “Analytics”.|
|cookielawinfo-checkbox-functional||1 year||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.|
|cookielawinfo-checkbox-necessary||1 year||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.|
|cookielawinfo-checkbox-non-necessary||1 year||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Non-necessary”.|
|cookielawinfo-checkbox-others||1 year||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Others”.|
|cookielawinfo-checkbox-performance||1 year||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.|
|HotelManager_Plugin_||1 year 10 months 24 days 11 hours||This cookie is used from rates widget.|
|IDE||1 year 24 days||Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.|
|LSLoginInfo||1 year||This cookie is used from rates widget.|
|opened||1 hour||This cookie is used from rates widget.|
|test_cookie||15 minutes||This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user’s browser supports cookies.|
|VISITOR_INFO1_LIVE||5 months 27 days||This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.|
|YSC||session||This cookies is set by Youtube and is used to track the views of embedded videos.|
What Cookies We UseCategory “Statistics”